Welcome to Choir Genius support!

You'll find everything you need here, to learn how to use or administer a Choir Genius site.

Available to anyone

A support site account is required for

  • Live chat support for site administrators
  • Viewing private forums
  • Posting and commenting on forums
  • Viewing the issue database, and voting on issues

Create a support site account by clicking on Help Options in your CG site, or by entering your credentials and your site URL in the Create new account form right here.

Are you a Member?

This means you'll be using the site as a general member or singer within your group. You may have a few specialized roles - maybe you take attendance, or help upload music - but generally you're going to use the site to keep up to date on choir news, events, and to learn your music.

You can find helpful explanations of how to use the site in the General User Guide.

If you do have a few special admin roles (like attendance admin, music admin, etc), you can find information on administration of these areas in the "Admin user guide".



Are you a Site Administrator?

This means you'll be one of the people who's responsible for the general set up of the site. You'll have the role "Site Admin" assigned to your profile within the site. You'll be able to edit various areas of the site, add and edit content, as well as assign roles to other users so they can help you administer particular areas of the site and perform certain tasks.

You'll find helpful explanations and how-to's in the Admin User Guide.





Have you run into an issue?

Check out the forums to talk to other admins and users. This is a great place to ask questions and share ideas!

Check the list of issues or submit a new issue for review. You will need to be logged in in order to view and submit issues.


Latest News

Click here to read the latest news from Support!